Blue Sky Endurance wishes to make your shopping experience as enjoyable and as easy as possible. We believe that we can work together with our customers to make every purchase, return, or exchange a positive experience. Therefore, we offer a 30-day return policy. If something isn’t quite right, simply return the unused/unworn item(s), including all original tags and packaging, within 30 days of purchase for a full refund or store credit.
Please see individual product categories below for specific return guidelines and exceptions.
Swim
Swim items, which include but are not limited to wetsuits, goggles, training gear, and swimwear, cannot be returned or exchanged after being worn in the water. We understand that proper fit is critical and encourage you to try these items on in the comfort of your home. If the fit or style is not to your liking, you have 30 days to return the item with all manufacturer tags and original packaging intact.
Bike
If you wish to return a bike, the bike must be unused and returned in the condition in which it was received within 30 days of the original purchase date for store credit only.
Bike components and accessories
We will gladly accept the return of items such as tires and saddles in their original packaging within 30 days as long as they have not been installed, mounted, glued, ridden, or show any signs of use.
Run
You have 30 days to return any run item with which you are not satisfied in unused condition with all packaging material and tags attached. Shoes must be clean and show no signs of wear.
Worn shoes may be returned within 14 days for store credit or exchange ONLY.
Electronics
Due to the nature of electronic products, we are unable to accept returns or exchanges once the original packaging has been opened. This includes but is not limited to watches, headphones, and other electronic devices.
If you experience an issue with an electronic item due to a possible manufacturer defect, we are happy to help guide you through the manufacturer’s warranty process.
Nutrition
Due to health concerns, Blue Sky Endurance is unable to accept any returns or exchanges of nutrition, supplements, or consumable food products.
Special orders
All special orders, defined as non-inventory or custom item orders, are final sale and may not be returned. No exceptions.
Defective items
If you purchase an item with a manufacturer defect within 30 days of purchase, please contact us so we can assist with the appropriate warranty or return process. Manufacturer guidelines may vary by product category.
Final sale
Sale items (anything that has a neon price tag) cannot be returned or exchanged.
No cash refunds over $50.
Questions about a return? Call or visit any of our three Mount Pleasant stores.